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10 of the best sales onboarding software & tools in 2024

• 15 min read

Looking for ways to streamline your sales onboarding process?

This article highlights ten of the best sales onboarding software and tools designed to help sales teams with the skills and knowledge needed to succeed. 

We’ll also look at the benefits, top features, and verified user reviews highlighting how these tools perform in real-life circumstances.

Disclaimer: Please note that the solutions(competitors’/softwares’ features) we review may change over time. If you have updates or new features to share, let us know. This helps us keep our content accurate and up-to-date.

What is a sales onboarding software?

Sales onboarding software refers to a digital system designed to provide training and guidance to new sales reps whenever they come into a new organization.

These sales coaching tools typically provide functionalities designed to deliver training content to new team members, track progress, assess their performance, and improve the onboarding experience. 

Learning management systems (LMSs) and other sales onboarding platforms include features like interactive training programs, role-plays, blended learning methodologies, real-time LMS metrics tracking, and more. 

These capabilities work in unison to help onboard new salespeople faster, make them more productive, and provide data-driven insights into the effectiveness of the sales onboarding program. 

Let’s review ten of the best software and tools to help with the sales onboarding process. 

10 of the best sales onboarding tools and software

We’ve looked over the market, and we’ve come up with these ten sales onboarding tools to help you get started. 

SoftwareBest forTop feature
DoceboScalable and personalized L&D for employees, customers and partnersAI-powered personalized learning experiences at scale
Talent LMSImproving knowledge retentionDrip-feed targeted onboarding
ContinuLearner progress trackingCustomizable reports
360LearningSales training and onboarding content creationCollaborative content authoring tool
MindtickleTracking sales rep competenciesSales readiness index feature
Bigtincan (Brainshark)Video scoring and assessmentsMachine analysis and scoring feature
AllegoKnowledge reinforcement and retentionCustomizable scorecards
iSpring LearnSales enablement content creation Microlearning content authoring toolkit
WorkRampAutomated sales rep onboardingWorkflow automation
WonderwaySales coaching automationAI Coach

Let’s go over each of these in more detail by examining their top features and functionalities as they pertain to the new hire sales readiness process.  

1. Docebo

Docebo is a cloud-based learning management system for employee onboarding and sales training, among other use cases.  

The tool automates several processes, like enrollments and content creation. Docebo Content Creation uses AI to transform internal and external knowledge sources into short micro lessons of different types and languages. 

The LMS also leverages AI to provide adaptive learning paths and make content recommendations based on learner behavior for better engagement and faster onboarding.    

It includes robust mobile and social learning capabilities where sales reps can capture and share knowledge among themselves. 

Docebo’s different training methodologies, like blended and multimodal learning, can address different learning styles. 

At the same time, the tool’s integration with third-party platforms like CRMs, HRISs, and HCMs streamline workflows and centralize data to analyze the impact and effectiveness of your training and onboarding programs. 

G2 Rating

4.3 / 5 (529 reviews)

Top Features

  • AI-powered upskilling that matches learning content with employee interests, skills, and career goals and hyper-personalizes the learning experience.
  • Mobile learning with offline access capability for accessing content on the go. 
  • Robust analytics and reporting features to track learner progress and identify skill gaps. 
  • Automated microlearning content authoring for sales enablement content creation.  

What users like

  • “A good range of customization options and the ability to tailor the system to our use case.”Sam M.
  • “The number of available features and usability is associated with a strong focus on innovation that keeps the platform at the top of the LMS ranking.”Edoardo G.
  • “The platform is user-friendly for internal users, and it was straightforward to integrate new users onto the platform.” – Sophie A.

Best suited for

Docebo is best suited for helping sales reps create and share knowledge and best practices among themselves through its AI-powered learning platform. 

2. Talent LMS

TalentLMS is a cloud-based learning platform for employee training, onboarding, and upskilling.

The system provides personalized learning paths, role-plays, multi-language course creation, and real-time reporting capabilities. 

TalentLMS also has gamification and interactive elements like quizzes and assessments, certification management, and automatic notifications.

G2 Rating

4.6 / 5 (695 reviews)

Top Features

  • Built-in videoconferencing feature that lets sales reps practice their pitches. 
  • Gamification elements like leaderboards encourage engagement and friendly competition. 
  • Personalized learning paths for better knowledge retention. 
  • Drip-feed targeted onboarding so new hires don’t get overwhelmed. 
  • Dynamic reports dashboard for tracking sales training and onboarding. 

What users like

  • “Easy to manage, and very user-friendly for all employees to follow courses on their own.” – Danica Ann A.
  • “All available courses, progress, completions, seat time, and certificates are displayed in an intuitive dashboard.” – Wallace W.
  • “Easy to create courses or upload all types of multimedia content.” – Bruno M.

What users don’t like

  • “The UI design, while functional, might feel a bit dated for some users accustomed to more modern aesthetics. It could benefit from a more contemporary look to enhance user engagement and navigation intuitiveness.” – Aakash R.
  • “Content feels a bit text-based, would love to have some features based on how the AI content creator creates content.” – Donovan L.
  • “The payment gateways are hard to navigate. The notification and discussion groups are clunky.” – Naima R.

Best suited for

TalentLMS is best suited for slowly introducing new employees into the company’s practices through its drip-feed target onboarding approach. 

3. Continu

Continu is a cloud-based LMS for delivering, tracking, and measuring e-learning programs. 

Learners can self-register for courses and filter training content based on location, department, and other predefined parameters. 

Continu integrates with tools like Slack, Google Suite, and Zoom. It also has robust real-time analytics capabilities and customized reporting for tracking and measuring key learning metrics. 

G2 Rating

4.7 / 5 (424 reviews)

Top Features

  • Content segmentation based on location, department, etc. 
  • Automated workflows to deliver time-sensitive onboarding training. 
  • Course content library from partners like Udemy, LinkedIn, and Go1.
  • Personalized learning experiences for better engagement and knowledge retention.
  • Robust analytics and customized reporting capabilities.

What users like

  • “The variety of course offerings and the design of the course content.”Kena K.
  • “I love that everything is in one place. It makes it easy to keep track of.”Delaney G.
  • “The easy navigation and how the sections are structured.”Natalia Y.

What users don’t like

  • “Sometimes searching for my course is difficult, and it does not always take me back to where I left off.”Delaney G.
  • “Sometimes I wish it had more interactive possibilities. By providing more different kind of tasks that needs to be fulfilled.”Payam K.
  • “Continu doesn’t have features that make its content easily accessible.”Ruth U.

Best suited for

Continu is best suited for tracking learner progress and onboarding program effectiveness thanks to its robust analytics and custom reporting capabilities.

4. 360Learning

360Learning is a cloud-based LMS for employee onboarding, sales enablement, and compliance training. 

The tool has robust content authoring and project collaboration capabilities where trainers and managers can create cohort-specific training and onboarding modules. 

The tool is also mobile-friendly, supports over 30 languages, and has an off-the-shelf content library for better learning flexibility and accessibility. 

Regarding sales enablement, 360Learning has video recordings, criteria-based assessments, and one-on-one coach feedback functionality. 

G2 Rating

4.6 / 5 (359 reviews)

Top Features

  • Mobile-friendly design for learning flexibility and accessibility.
  • Collaborative content authoring for getting onboarding projects off the ground faster. 
  • Video recordings where sales reps can rehearse their sales pitches. 
  • Criteria-based assessments that let sales leaders coach their teams with customizable criteria and assessment guidelines. 
  • Upvoting feature that helps surface the best-performing training content. 

What users like

  • “The set-up process has been easy and smooth thanks to the 360 Team we are working with.” – Cathy B.
  • “I highly appreciate 360Learning for its extensive customization capabilities, enabling the creation of unique portals with distinct branding, domains, messaging, and language options.” – Verified user in computer software
  • “You do not have to be a certified online or e-learning expert to create content and build courses.” – Nadia D.

What users don’t like

  • “The fact that some parts of the tool are not customizable such as the possibility to leave reactions on each lesson.” – Antoine M.
  • “The reporting tool is not very flexible, the reports are unclear, too bad there is no reporting summary available in PDF format.” – Karen P.
  • “The authoring tool feels somewhat limited, relying heavily on third-party providers for full functionality.” – Verified user in computer software

Best suited for

360Learning is best suited for trainers, instructors, sales managers, and other stakeholders who can collaborate to create sales training, onboarding, and enablement content together. 

5. Mindtickle

Mindtickle is a sales onboarding and enablement tool with content authoring and team member collaboration capabilities.

It allows trainers to onboard new sales reps and train and manage sales teams. 

The platform includes online coaching tools, role-plays, and virtual sales scenarios. These aim to improve the sales reps’ communication skills and close existing knowledge gaps. 

Mindtickle provides heatmaps that track learner progress in real time and a sales readiness index to highlight sales rep competencies. 

G2 Rating

4.7 / 5 (1,873 reviews)

Top Features

  • Readiness scores highlight when managers should check on new hires to ensure they are on the right track with their training. 
  • Role-playing and simulated scenarios for sales-specific training. 
  • Heatmaps for sales rep performance tracking.
  • Manager-led coaching feature that lets sales managers train their teams on best practices. 
  • Sales certifications to ensure reps are ready to carry out their skills in the field. 

What users like

  • “Mindtickle is an easy-to-use and intuitive platform for the sales community of any organization to consume knowledge and sales enablement content.”Verified user in information technology and services
  • “The assessments are very thorough, and help us make sure our staff is never uninformed about the current regulations.”Victor P.
  • “The search function in the tool itself is rather cumbersome, especially when I want to go looking for some specific webinar or metric.”Bairon D.

What users don’t like

  • “There is something of a jumble in the way training materials and information are organized in the mobile app.”Garba D.
  • “Sometimes, the platform feels a bit too intricate, especially when navigating through various sections for sales and managerial training.”Mohamad F.
  • “Mindtickle’s analytics platform is very basic.”Jacqueline H.

Best suited for

Mindtickle is best for tracking sales rep competencies through its sales readiness index feature.  

6. Bigtincan (formerly Brainshark)

Bigtincan is a corporate LMS designed for sales training, onboarding, and enablement. 

The platform allows instructional designers to create content with interactive and gamification elements. It also supports various types of content, such as webcam videos, screen recordings, and presentations. 

The tool’s coaching capabilities include things like video assessments, peer-reviewed practice sessions, and AI-powered machine analysis. This last feature automatically analyzes and scores video submissions so that sales reps can streamline their training. 

G2 Rating

4.4 / 5 (560 reviews)

Top Features

  • AI-powered machine analysis feature that automatically analyzes and scores video submissions.
  • Peer-reviewed practice sessions that help with engagement and collaboration. 
  • Course authoring tool that supports multiple types of content.
  • Gamification features that improve engagement. 
  • Mobile app for better access and learning flexibility.  

What users like

  • “The ability to upload unlimited custom content and make easy edits right in the system.”Verified user in insurance
  • “The user interface is pretty simple and intuitive for most functions.”Todd D.
  • “We love the variety of ways we can use Brainshark to support our L&D programs- from creating and sharing CBTs, assessments, PPTs, videos, documents, etc.”Melanie N.

What users don’t like

  • “I would like to be able to edit my video directly in the application. I typically will edit my video files in another tool and then upload them to my Brainshark Project.”Verified user in information technology and services
  • “Reporting and/or scorecards do not always provide the necessary details.”Mary B.
  • “Building training content in Brainshark is locked into an old-fashioned slide-based format that feels very dated.”Verified user in computer software

Best suited for

Bigtincan is best suited for automating video scoring and assessing through its machine analysis and scoring feature. 

7. Allego

Allego is a sales training and enablement solution that can onboard and coach new sales team members. 

Organizations can create and maintain sales enablement content libraries, analyze sales conversations, and streamline learning and reinforcement by creating personalized learning paths. 

Allego can foster peer-to-peer knowledge sharing and provide deal-specific content in the moment of need. 

The tool can also ensure message consistency by providing virtual or in-person certifications and simulated objection handling. 

G2 Rating

4.6 / 5 (480 reviews)

Top Features

  • Customizable content library management capabilities for learners to access materials on demand. 
  • Mobile learning capabilities for training on the go. 
  • Peer-to-peer knowledge sharing lets sales reps capture best practices and share them with colleagues. 
  • Objection handling simulations for training and reinforcement. 
  • Customizable scorecards that help with knowledge retention. 

What users like

  • “By having the right content easily accessible, we’ve been able to drive sales content adoption and impact.”Jessica L.
  • “Our sales team was able to quickly adapt Allego and now spends less time going back and forth via email and more time actually selling.”Regan B.
  • “We’ve used Allego to create an impactful onboarding program for all new hires.”Mark A.

What users don’t like

  • “The UX can be a bit difficult to work with sometimes (for example, dragging and dropping content into specific areas can sometimes be a pain).”Alec S.
  • “At times the reporting is difficult to read/run reports for the average user.”Jeff L.
  • “It took some time to learn the hierarchy and structure of the LMS and how to organize content.”Verified user in computer software

Best suited for

Allego is best suited to increase knowledge reinforcement and retention through features like customizable scorecards and skills frameworks.

8. iSpring Learn

iSpring Learn is a cloud-based LMS for new hire onboarding, skill development, and compliance training. 

Admins can also automatically assign sales onboarding programs to sales reps. 

The tool includes a microlearning content authoring tool for creating sales enablement content.  It also includes role-plays, interactive course modules, and quizzes.

The reporting feature analyzes sales teams’ skills and uncovers any existing knowledge gaps. 

G2 Rating

4.6 / 5 (71 reviews)

Top Features

  • Mobile learning capabilities with offline access for better learning access and flexibility.
  • Automated notifications that keep learners updated on the latest changes, courses, or deadlines. 
  • Role-plays and interactive modules for better engagement and knowledge retention. 
  • Comprehensive reporting capabilities that analyze learner skills and activity and compare them with work performance. 
  • Microlearning content authoring toolkit for creating sales enablement content. 

What users like

  • “It allows me to create a site for my trainees to take training sessions and quizzes.” — Dan G.
  • “The platform is very interactive which makes it easier to implement and design courses. Additionally, it makes learning fun which helps in increased engagement and retention.” — Bhaskar S.
  • “My favorite feature is the easy and fast creation of lesson pages right from the online portal for both macro and microlearning.” — Derek M.

What users don’t like

  • “We can’t filter [employers] by language which is making it harder for us.” — Maxime P.
  • “Limitations on adding in iSpring quizzes and interactions in a seamless way.” — Verified user in consumer goods
  • “As an administrator, I want the ability to administer my program from a mobile device.” — Ben M.

Best suited for

iSpring Learn is best suited for creating sales enablement content via its microlearning authoring tool. 

9. WorkRamp

WorkRamp is a sales training solution with automated onboarding capabilities with role-specific training, calendar invites, and customized learning paths.  

The platform also includes surveys and assessment features where companies can evaluate the effectiveness of their sales onboarding programs. 

WorkRamp’s analytics feature tracks test scores, performance, NPS scores, and other relevant KPIs. 

G2 Rating

4.4 / 5 (506 reviews)

Top Features

  • Customized learning paths for better learner engagement. 
  • Surveys and assessment features to evaluate the effectiveness of training and onboarding programs. 
  • Reporting feature that tracks progress and identifies areas of improvement. 
  • Virtual role-playing exercises to simulate real conversations. 
  • Robust analytics feature that tracks relevant KPIs, test scores, performance, etc. 

What users like

  • “WorkRamp makes it easy to have a central location for everything we want to share within the company.”Jordan T.
  • “There’s plenty of ways to supercharge your customization if you have the knowledge.”Emily C.
  • “WorkRamp was the most user-friendly and straightforward without compromising on features and customization.”Jasmine C.

What users don’t like

  • “The UI of WorkRamp is somewhat basic.”Verified user in computer software
  • “There needs to be more flexibility for question types and multiple choice questions should have the answered scrambled automatically.”David E.
  • “It was a little bit difficult to navigate and locate existing content.”Alan D.

Best suited for

WorkRamp is best suited for automating the sales rep onboarding process through customized learning paths, automated calendar invites, custom assignments, and triggers. 

10. Wonderway

Wonderway is a sales training and onboarding tool with customizable templates for course creation and off-the-shelf content from sales trainers in the tech industry. 

Organizations can set milestones for new sales reps regarding time to first calls, opportunities, and deals and connect them to the CRM. 

Admins can also add sales-specific assessments to the training program and track completion rates.  

G2 Rating

4.6 / 5 (121 reviews)

Top Features

  • Automated tracking and notifications that let admins know if someone is falling behind.
  • Targeted sales training recommendations based on learner skills.
  • Skill profiles that can identify any areas of improvement.
  • AI-powered Coach feature that listens to sales calls automatically fills in scorecards, and provides feedback. 
  • Sales rep certification management that lets organizations certify entire sales teams in minutes. 

What users like

  • “Everything is very intuitive: the due dates for each task, access to content, variety of the exercise types (questionnaire, open answer, recorded (camera + microphone) answer, hyperlink submission…).”Nicolas B.
  • “The interface is intuitive and the checklist makes it simple to keep up with your tasks during onboarding all in one place.”Nardip S.
  • “It is very easy to create and manage the onboarding processes for new employees using Wonderway. The tool is user friendly, the UI is fantastic, and the help desk is very responsive.”Itsik W.

What users don’t like

  • “Milestones aren’t always best. I feel like the recording functions of some tasks wasn’t always great.”Roie G.
  • “Occasionally, I have experienced problems attaching documents that are necessary to complete training.”Laurence C.
  • “There could definitely be more flexibility from the admin side – we often run into issues when needing to extend a training period for an employee or even skip ahead to mark one as complete.”Emily S.

Best suited for

Wonderway is best suited for automating the sales coaching and quality assurance process with its AI Coach feature. 

 

Benefits of using a sales onboarding software system

A study by the Brandon Hall Group found that organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70%.

When used correctly, the right sales onboarding tools help organizations achieve these numbers, help their salesforce close deals faster, and improve their sales performance. 

Here are a few more benefits that sales onboarding software solutions can provide. 

1. Faster onboarding process

Sales-oriented LMSs streamline the onboarding process by familiarizing new sales reps with the company’s sales processes and best practices. 

They can also provide essential product knowledge in the rep’s moment of need, like when dealing with customers or leads. 

By making all resources readily available, these tools make sales team members more productive faster. 

2. Consistent training delivery

By providing standardized training materials, methodologies, and assessments, sales onboarding LMSs help keep a uniform level of knowledge and skills among sales teams. 

This helps foster a cohesive and high-performing company culture across sales teams, regardless of their location or training styles. 

3. Enhanced performance tracking

These tools let sales managers and other stakeholders track a new learner’s progress and performance throughout the entire onboarding process, starting from day one. 

With built-in analytics and reporting capabilities, sales leaders can identify skill gaps and areas of improvement, address any issues that may exist, and provide more target training to maximize each learner’s sales skills and performance. 

4. Improved sales readiness

By equipping all new employees with the necessary sales enablement content, knowledge, and resources, these training systems ensure that sales teams are fully prepared to handle prospects and guide them through the entire sales cycle.

Whether it’s product knowledge or customer objection handling techniques, the onboarding LMS empowers sales reps to understand clients better and navigate sales conversations to drive more sales and improve customer success. 

How to choose the best sales onboarding platform

There are certain steps to choosing the best LMS to suit each individual use case. These steps include identifying the company’s goals and intended audience and defining requirements and desired features. 

When it comes to an effective sales onboarding plan, organizations should also consider the following aspects. 

1. Easily accessible content

According to Glean, 77% of employees believe that easy access to information keeps them more productive and engaged at work. 

This means the onboarding tool should include robust mobile learning with offline learning capabilities. It also means the system should make content available on-demand and in multiple languages. 

Preferably, the LMS also adheres to the Web Content Accessibility Guidelines (WCAG), which means that the platform and its learning content are easily accessible to all, including those with disabilities. 

2. Progression tracking

Trainers, admins, and sales managers should be able to measure each learner’s activity level on the platform. 

This way, they can determine the effectiveness of their sales enablement and onboarding efforts and see how well new hires are consuming content. 

The platform should allow users to track and measure KPIs such as course completions, learner engagement, satisfaction, or improved productivity.  

3. Gamification

Learning management systems like Docebo include gamification elements like badges, leaderboards, points, and certifications that bring a bit of fun and engagement in the onboarding process.

These features can also facilitate a bit of friendly competition among learners, further driving engagement. 

4. Convenient user interface

A well-designed user interface (UI) creates an environment where learners can focus on their training without any unnecessary hurdles or distractions to hinder them. 

Examples of good UI design include things like a logical flow of feature usability, straightforward menus, clear content categorization, and easily recognizable icons. 

Tools with an unintuitive UI are generally hard to navigate, which can lead to frustration and even low LMS adoption. 

5. Personalization

By tailoring the training and onboarding journey based on learner needs, preferences, and learning styles, organizations can provide personalized learning experiences

Features like automated content recommendations, microlearning, and social learning help create an environment that favors proactive learning rather than mandatory training. 

Over to you

A robust sales onboarding software solution is vital for effectively integrating a new sales staff member into the organization. 

The tool can provide consistent training, enhance performance tracking, and speed up onboarding. 

These ultimately prepare the sales rep to engage with customers more confidently, driving success for the entire organization. 

Schedule a demo with Docebo and see how it can improve your training and onboarding workflows.