Case Study
Creating over 3,000 customer training courses in 11 languages with ease
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How a German tech certification giant created over 3,000 courses and a successful web shop for their global audience in just 4 months.
See why thousands of
enterprises choose Docebo
Their mission
- Corinna Lisson, David Rasch, and Nicolas Notis had the mammoth task of providing training for 20,000 customers in 11 different languages across 26 countries.
- They also wanted to find a learning platform that offered e-payments in all currencies so they could monetize their learning content.
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“We wanted to fully digitise our training offering across our 20,000+ customers base globally. We also wanted to increase our revenue streams and use reporting to better understand our customers.”
Why Docebo?
- Docebo’s multi-language offering enabled Corinna, David, and Nicolas to provide the same quality of training across 26 countries within their platform.
- Using Extended Enterprise, Corinna, David, and Nicolas’ team were able to train employees and customers all in one platform.
- TÜV Rheinland wanted to make it easy to distribute learning content to multiple audiences, and with the option of e-payments, they have created their own web shop.
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“Docebo has enabled us to establish in 26 countries, improve our customer experience through faster, better onboarding, and increase our active users by 46%.”
The results
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The future
- The team aims to reduce the need to travel and continue to work on moving face-to-face training online.
- They plan on adding blended learning elements with gamification, role play modules, and virtual environments.
- Another goal is to introduce self-learning modules to deepen the co-operative element of the learning process.
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“We want to explore new forms of learning in all the countries we are present in. We’re particularly interested in encouraging self-learning and creative modules to encourage that.”