Exploring alternatives to Skilljar for your organization’s customer training needs? We’ve got you covered.
In this guide, we’ll be highlighting the top 10 Skilljar alternatives — each offering unique features and functionalities to enhance your customer education strategy.
We’ve compiled real user reviews and expert insights to help you make an informed decision based on how these alternatives stack up against Skilljar.
Disclaimer: The information below is accurate as of August 2, 2024. Please note that the solutions(competitors’/softwares’ features) we review may change over time. If you have updates or new features to share, let us know. This helps us keep our content accurate and up-to-date.
Why do people look for a Skilljar alternative?
Organizations often seek alternatives to Skilljar for several key reasons:
- Reason 1: Challenges with data extraction and API integration
Users have expressed difficulties in retrieving data from Skilljar, often requiring technical, expert assistance.
Like this G2 user who said, “If you want to get data out of this app, however, you will have a difficult time and likely need the help of an API expert.”
This complexity can hinder the efficient analysis and application of learning data.
- Reason 2: User interface and learning environment limitations
Some users find Skilljar’s user interface to be less intuitive and immersive than desired.
So, there’s a need for a more seamless and learner-friendly environment, with easier navigation and content accessibility.
As this user puts it, “I really want a more immersive learning environment, but Skilljar is too forward/present. I don’t want learners to even know they are in [an] LMS.”
- Reason 3: Administrative complexity and limited intuitiveness
Managing and publishing courses can be confusing, with a non-intuitive admin interface. Users have mentioned that tasks like updating paths or accessing certain content can be overly complex and time-consuming.
This Skilljar customer said, “Publishing courses can be confusing, domain setup can be confusing, learning paths are limited…it’s just not an intuitive interface.”
- Reason 4: Limited reporting features and customization options
The reporting functionality in Skilljar is seen as limited, making it challenging to generate comprehensive and timely reports.
Users also note a lack of customization options without extensive coding, which can be a barrier for those without technical expertise.
For example, this user said, “The reporting feature is extremely limited and makes it difficult to create reports and access data in a timely fashion.”
- Reason 5: Dependency on code for customization and lack of native features
Skilljar often requires coding for customizations, making it prone to errors and demanding for those without coding knowledge.
Plus, the absence of native features like survey tools and limited email notification controls further contribute to the search for alternatives.
This G2 user said, “Many customizations to the product are handled through code snippets … No native survey feature — you must rely on a 3rd party integration or hack it with their quiz functionality.”
These factors lead organizations to explore other LMS options that might better align with their customer education needs.
10 top Skilljar alternatives
When it comes to finding a Learning Management System (LMS) that fits your customer education needs, exploring Skilljar alternatives becomes crucial.
Here are 10 top Skilljar competitors and alternatives that stand out in the market:
- Docebo
- TalentLMS
- Learn Upon
- Thought Industries
- Absorb LMS
- Thinkific Plus
- WorkRamp
- Trainn
- Northpass
- iSpring Learn
These alternatives each have their unique strengths and capabilities, providing various options for organizations looking to enhance their e-learning strategies.
As we delve deeper into each option, consider your specific customer training needs and how these learning platforms match up.
1. Docebo
Docebo is a cloud-based LMS focused on delivering engaging and personalized learning experiences.
Known for its robust customer training solutions, Docebo streamlines the process of creating, managing, and delivering educational content to customers.
A key feature that sets Docebo apart from Skilljar is its AI-powered personalization, which facilitates scalable and targeted learning paths tailored to customer needs and preferences.
The platform’s commitment to leveraging the latest in AI technology significantly enriches the learning process, leading to higher engagement levels, improved knowledge retention, and enhanced customer satisfaction.
A Reddit user pointed out additional strengths of Docebo saying: “…my company just migrated over to Docebo, and it’s been pretty well received within my company. The LMS doesn’t have Docebo branding everywhere, which is great since we use it for client-facing purposes as well as internal use.”
G2 Rating
Key features
- AI-powered upskilling for matching learning content with employee interests, skills, and career goals.
- Content authoring tool with multilingual support for converting lengthy content into “learning pills” — compact, easily digestible learning units.
- Personalized learning paths that facilitate structured learning according to learners’ needs and goals.
- Robust integrations with popular educational tools and platforms like BambooHR, Slack, and Microsoft Teams.
- Advanced analytics that offer in-depth insights into learner engagement, course effectiveness, and overall training impact.
Why switch from Skilljar to Docebo
Docebo offers a more dynamic, AI-driven approach to customer education, setting it apart from Skilljar.
Here’s what real users have to say about Docebo:
- “Easy to use for the learner. It’s possible to pause a content flow and come back later to continue where you left. It’s accessible on different devices.” Sarah F.
- “Customer support is quite fast when you experience any issues (which rarely occur).” Jürgen H.
- “It is amazing how much you can customize the user interface to create a friendly and intuitive environment that is fully integrated with your brand image.” Edoardo G.
- “Docebo is that rare platform that actually lives up to its claims.” Steven P.
- “The API is the most powerful tool in this platform.” William I.
- “Docebo is a highly configurable platform that suits many different LMS use cases (especially because of how the platform can integrate with so many other systems).” Annarose P.
- “Docebo has advanced capabilities for customizing the LMS solution to your company’s needs. And it evolves with new features over time.” Talia S.
Best suited for
Docebo’s adaptability makes it ideal for evolving businesses who need scalable yet personalized L&D for multiple audiences.
2. TalentLMS
TalentLMS is a user-friendly LMS that caters to a diverse range of training requirements across various organizational settings.
This platform features a native course builder that accommodates multiple content types for diverse training needs.
Its custom certification management feature also allows organizations to create and issue certificates based on specific training achievements.
Additionally, TalentLMS’s mobile application supports both online and offline learning.
G2 Rating
Key features
- Comprehensive course authoring including assessments and quizzes, catering to different learning styles and objectives.
- 24/7 accessibility for training materials, facilitating continuous learning and skill development.
- Customizable learning experiences by tailoring training portals with specific branding, language preferences, and learning needs.
- Robust integration capabilities with essential apps and services.
- Effective course management and reporting tools.
Why users like TalentLMS (according to G2)
- “Its virtual classroom video conferencing works very well and facilitates blended learning.” Bruno M.
- “It gives a clear view of what we are looking for and where to go next.” Santhosh L.
- “Using TalentLMS I found their intuitive design makes course creation and management easy and attractive.” Aakash R.
Best suited for
TalentLMS is suitable for organizations looking to offer personalized and scalable training solutions, while integrating with popular customer relationship management tools like Salesforce and Zendesk.
3. LearnUpon
LearnUpon is a customer training LMS designed to enhance the customer experience and drive product engagement.
It serves as an effective platform for onboarding customers, showcasing products, and building brand loyalty through educational content.
The platform is recognized for its ability to scale from small groups to training thousands, making it a versatile choice for businesses of varying sizes.
Additionally, LearnUpon allows organizations to brand and tailor their learning portals to different audience types.
G2 Rating
Key features
- Automated course delivery to streamline the training process.
- Customizable learning paths for tailored educational experiences.
- 24/7 accessibility for global customers.
- Comprehensive assessments and quizzes to facilitate effective knowledge checks and engagement.
- Branding and white-labeling functionalities.
Why users like LearnUpon (according to G2)
- “It has become a tool that our agency relies on every day and one that we have recommended to numerous colleagues in our field who have had similar results.” Jeremiah M.
- “It allowed our small nonprofit to deliver training in a variety of modalities, making it a one-stop-shop for our learners and gave us a professional, polished look.” Leslie D.
- “My experience with Learn Upon has been stellar. The team is knowledgeable and very helpful.” Cynthia L.
Best suited for
LearnUpon is ideal for organizations seeking to personalize their customer education programs and measure the impact of their training product adoption and overall customer success.
4. Thought Industries
Thought Industries is a customer education platform that can help strengthen customer relationships through custom learning experiences.
The platform supports blended learning; a combination of live and self-paced training to accommodate various learning preferences.
It also offers data visualization and tracking tools for monitoring learner progress and engagement.
With a focus on driving customer adoption, retention, and brand community growth, it stands out as a solution for creating personalized and continuous customer education.
G2 Rating
Key features
- Blended learning with a mix of live and self-paced training to cater to different learning styles.
- Personalized learning experiences to help customers reach critical milestones.
- E-commerce and multi-tenant delivery of training content across different customer segments.
- Robust authoring tools, including assessments and practice modules.
- Advanced data and analytics for comprehensive visualization and tracking of learner progress.
Why users like Thought Industries (according to G2)
- “Having so many training videos and courses to learn how to use the platform is by far the most incredible software support feature I have ever seen a company offer.” Roxi N.
- “Using TI in our organization we are able to provide our customers with their own mini learning page which gives them the ability to see how the learnings are being utilized and they feel more engaged with the platform.” Vandana.
- “I like how customizable the product is, you can add code to make it look and feel how you want.” Kathleen K.
Best suited for
Thought Industries is ideal for industries with complex products and training requirements, such as technology, manufacturing, and healthcare.
5. Absorb LMS
Absorb LMS is a high-performance LMS recognized for its capability to inspire learning and boost business productivity.
Compared to Skilljar, it excels in delivering an engaging learner experience and is highly efficient for both small- and large-scale training requirements.
Its cloud-based platform is versatile enough to cater to internal employees, customers, partners, and more.
Additionally, its intuitive design interfaces, multimedia support, and customer-focused features like Absorb Create and Absorb Pinpoint make learning straightforward and engaging.
G2 Rating
Key features
- Supports multimedia content and responsive design.
- Round-the-clock support along with a dedicated Client Success Manager for additional assistance.
- Advanced reporting tools to provide crucial data needed to prove the ROI of learning programs.
- A well-curated content library that simplifies employee training with microlearning courses.
- Robust security and privacy protection to meet LMS compliance standards.
- Offline learning with course progress syncing once an internet connection is restored.
Why users like Absorb LMS (according to G2)
- “There are ways to do almost anything you would need to do to provide courses and curriculum to groups of people.” Angie B.
- “I like that the LMS is configured to work with elements we already use regularly — YouTube, PowerPoint, etc.” Michelle C.
- “Absorb’s reporting is good, but not having to run reports because I have exportable data visible in the UI is even better.” Erin C.
Best suited for
Absorb LMS is ideal for organizations looking to build their brand loyalty and personalize their learning paths to suit individual customer needs.
6. Thinkific Plus
Thinkific Plus is a user-friendly online training platform for businesses looking to harness the power of online courses to drive growth.
The platform offers enterprise-grade features combined with simplicity and ease of use. This makes it an ideal solution for teams focusing on creating impactful courses without the need for extensive technical know-how.
With a dedicated success team, advanced customization options, open API, and robust security measures, it ensures that learners engage more, reducing the burden on support teams.
Additionally, the platform’s white-labeled mobile app further enhances the learning experience.
G2 Rating
Key features
- Robust course authoring tools, including assessments, quizzes, and instructor-led training modules.
- Learning paths with 24/7 availability, communication options, and assignment scheduling.
- Supports certifications and tailored content management.
- Engaging learning experiences with features like rewards, communities, and a branded mobile app.
- Advanced analytics and reporting tools.
- Quick course setup with drag-and-drop builders and templates, supported by a dedicated Launch Team.
- Unlimited course admins, group analysts, and multi-site management for different use cases.
Why users like Thinkific Plus (according to G2)
- “The ability to create an entire online learning environment. The analytics and insight into student behavior is also very valuable.” Kat P.
- “The platform itself is very easy to use and navigate, though limited with customization features. Thinkific have taken a lot of our feedback and improvement suggestions on board and we’re looking forward to seeing how they grow.” Paul B.
- “Thinkific Plus allows for extensive customization options, providing complete control over the look and feel of your online courses.” Srikar C.
Best suited for
Best suited for organizations that prioritize ease of use alongside powerful, scalable learning solutions for customer education.
7. WorkRamp
WorkRamp is an LMS that offers true extended enterprise flexibility, while integrating technology to create learning experiences centered around customers.
With its focus on integrating with key business tools, WorkRamp serves as a comprehensive solution for fostering knowledgeable, certified, and loyal customers.
G2 Rating
Key features
- Comprehensive course authoring tools for engaging content, events, and resources in various learning styles.
- Flexible theming options and the ability to create unique learner journeys through segmentation and personalized communication.
- Certification and advocacy to cultivate brand champions by rewarding learners with badges and certificates.
- Native dashboards and custom reports to track the impact of customer education programs.
- Learning paths with progressive assessments to enhance customer product knowledge at their preferred pace.
Why users like WorkRamp (according to G2)
- “The prebuilt content has been the best way to engage our learners, so there is always something new and available for them, versus waiting for us to create new content in order to engage with the system.” Megan M.
- “Not only is setting up, customizing, implementing, integrating, and managing the solution extremely simple for non-technical users, but there’s plenty of ways to supercharge your customization if you have the knowledge.” Emily C.
- “WorkRamp has a very intuitive user interface. As an administrator, I use it almost daily to review analytics about the tool. I’m able to easily export these analytics to share directly with our customers so they can have some insight into how their users are using the platform. It is also extremely straightforward to create new content [on] the platform.” Liz S.
Best suited for
WorkRamp is ideal for businesses aiming to build brand loyalty, empower customers, and generate revenue through effective customer training and advocacy programs.
8. Trainn
Trainn is a customer education platform tailored for SaaS companies of various sizes, aiming to onboard and train customers at scale.
It focuses on delivering product training, feature walkthroughs, and how-to videos through a dedicated customer training academy.
Compared to Skilljar, the platform’s strength lies in video-led training, offering a one-stop platform for creating, distributing, and tracking video content.
Additionally, the platform’s ease of use, coupled with its ability to deliver personalized and scalable training experiences, is also appealing.
Its focus on omnichannel distribution and robust analytics makes it ideal for businesses committed to elevating their customer training programs.
G2 Rating
Key features
- Versatile video tools to create, edit, and share a variety of product videos, including screen recordings, product walkthroughs, and how-to videos for knowledge bases.
- An intuitive course builder with built-in video authoring tools, without the need for coding skills.
- Omnichannel video sharing across multiple channels.
- Comprehensive video performance dashboards and learner-based tracking to monitor audience viewing trends.
- Ability to connect video insights to CRM apps for holistic insights into customer training data.
Why users like Trainn (according to G2)
- “With Trainn I can do any number of rewrites to the voiceover script, choose the voiceover gender, style, accent and instantly render the voiceover for my videos.” Navaneeth S.
- “Definitely, the ease of use makes it a great tool for anyone working in marketing or customer-facing roles.” Priyanshu A.
- “It is perfect for marketing teams that do not currently have a customer education team onboard.” Chirag P.
Best suited for
Trainn is ideal for SaaS businesses looking to enhance customer onboarding, drive product adoption, and foster customer loyalty through video content.
9. Northpass
Northpass (now integrated with Gainsight) is a digital customer education and training platform that can revolutionize customer experience through digital learning.
Compared with Skilljar, Northpass can be instrumental in transforming traditional customer training into dynamic digital education programs.
It is an easy-to-use platform that enhances customer engagement and satisfaction.
Additionally, its capabilities include delivering on-demand learning experiences, embedding learning in websites or apps, and driving measurable business impact through comprehensive training across the customer journey.
G2 Rating
Key features
- Robust course-building tools with assessments and quizzes.
- Learning paths with 24/7 availability, ensuring accessible and continuous learning experiences.
- Supports varied user types, providing a versatile platform for different learning styles and preferences.
- White-labeling options for brand alignment and a cohesive learning environment.
- Advanced data analytics to monitor the effectiveness of training programs.
Why users like Northpass (according to G2)
- “The platform is easy to use and their implementation team was fast and effective.” Troy T.
- “I somehow liked that there is a prerequisite course before I can take another one. This ensures that I have proper knowledge before taking a class.” Christian Nico M.
- “This tool helps us provide more excellent knowledge by giving us the best quality tool for training reference within our organization. I also like how creative the creator can be when building the training for our company.” Diana S.
Best suited for
Best suited for businesses that are focusing on customer and partner training.
10. iSpring Learn
iSpring Learn is a comprehensive training platform that supports businesses at every stage of growth.
Compared to Skilljar, the platform caters to a wide range of learning needs, from online onboarding and compliance to customer service training.
With its capacity to integrate with various systems like MS Teams, Salesforce, and others, it is suited for organizations looking to streamline their training processes and match them with their overall business strategy.
Additionally, its focus on automation, detailed reporting, and varied training content makes it possible for companies to build a robust learning culture within their organization.
G2 Rating
Key features
- Diverse course creation including courses, assessments, role-plays, video lessons, and long reads.
- Automated training assignments with notifications and reminders for deadlines.
- Detailed reporting capabilities and supervisor dashboards.
- Automated workflows to simplify repetitive tasks.
- Scalable training solutions, with subscription-based courses.
Why users like iSpring Learn (according to G2)
- “My favorite feature is the easy and fast creation of lesson pages right from the online portal for both macro- and microlearning.” Derek M.
- “The number of options to execute training are incredible and have given me many thoughts and ideas on where to steer our Learning Program.” Ben M.
- “There are many features which make learning interesting and helpful and these features make us use this application frequently.” Astami G.
Best suited for
iSpring Learn is ideal for businesses seeking a versatile and scalable training solution that can adapt to their evolving needs.
How to choose the best Skilljar alternative for your organization
Before choosing an LMS as the best Skilljar alternative for your customer training programs, you should consider:
- Pricing: Assess the cost-effectiveness of alternatives against your budget constraints. Look for transparent pricing models that suit your organization’s scale and training needs without hidden costs.
- Integrations: The ideal LMS should integrate easily with your existing tech stack, including CRMs like Salesforce, and other essential business tools. This ensures a cohesive workflow and reduces the hassle of juggling multiple platforms.
- Support: Evaluate the level of assistance offered, including the availability of resources, responsiveness of support teams, and access to a knowledge base for self-help.
- Use cases: Whether it’s onboarding, compliance training, skill development, or product training, the platform should be versatile enough to accommodate various learning scenarios.
- Data & reporting: Look for platforms offering comprehensive data visualization, CSV exports, and integration with business intelligence tools for in-depth analysis.
- Support for different content types: The ability to host multiple content types, such as video, audio, and SCORM– and AICC-compliant materials, provides flexibility in course creation and enhances the learning experience.
- Built-in assessments and certifications: Check for an LMS with robust assessment tools and certification capabilities, including quizzes, badges, and verifiable certificates, to validate and recognize learner achievements.
- E-commerce: For revenue-generating training programs, an LMS with built-in e-commerce functionality is essential. It should offer flexible pricing and packaging options, and support various payment gateways.
- Customizations: The ability to customize the learning environment, including branding the user interface, allows for a more personalized and brand-consistent learning experience.
Keep these factors in mind when comparing LMSs that meet your training requirements.
Over to you
While Skilljar has its merits, it’s understandable if it’s not the ideal fit for your company’s unique customer training demands.
This is where exploring top Skilljar alternatives becomes crucial.
So, if you’re looking for a robust, scalable, and intuitive customer training LMS, consider Docebo.
Docebo stands out for its advanced AI-driven learning experiences, comprehensive analytics, and seamless integrations.
Book a demo today to see how Docebo can revolutionize your training approach.